For claims under Family legal protection
Call Legal Protection on 0330 100 7902
For claims under Home emergency
Call DAS Home Emergency on 0800 328 5517 (24 hour service)
First check your protection wording and summary to make sure that what you want to claim for is covered.
When you contact us we can help you faster if you follow our 7 Point Checklist below and collect the key facts for making a claim
We will make sure we keep in touch regularly but if you want to check how your claim is proceeding, please call us on
01892 893 229
To be eligible for a car insurance policy with us, you must be aged between 17 and 79.
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Our buildings and contents cover has a compulsory excess of £50. You can voluntarily increase the excess up to £500 in increments of £50. Subsidence cover is set at a standard £1,000 excess.
Our legal nuisance and trespass cover provided by DAS as part of our Family Legal Protection cover has a set standard excess of £250.
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Accidental damage is sudden, unexpected, unintentional physical harm that destroys something reduces value, usefulness or normal function. An example would be spilling red wine on your carpet, or accidentally reversing into your garage door.
Accidental damage is an optional extra on our Standard home cover product, and is included on our Standard Plus cover.
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Buildings cover is there to protect your home including its fixtures and fittings in the event of a claim.
Contents cover is there to protect your personal belongings and valuables in the event of a claim.
For your convenience we offer combined or separate buildings and contents cover to suit your needs.
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Easy – just give us a call on 0800 088 2283 and let one of our agents know what you’d like to change.
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Monday to Friday: 8am – 8pm
Saturday: 9am – 6pm
Sunday & National Bank Holidays (Closed)